Terms of Service
These are the terms of service
you are agreeing to when you enrol in and/or when you are using the services of
Please Note In this agreement,
the term "You" means you the "User", and the term "We" or "Our" means
Vpnmaster.com, its owners, employees, agents, and any others involved with
- You must be 18 years old
or older to use Vpnmaster.com services.
- We are obliged to take
all measures to provide services to you with minimum downtime.
- The information you
provide when you purchase, connect and use the service, have access only to
employees of Vpnmaster.com. Your information may be used only by us to
provide our services to you. We respect your privacy and will not share its
third person, except in the following situations:
At the request of law enforcement agencies in compliance with all
procedures established by law.
The user has violated the rules for the use of the service.
- You agree to receive
newsletters and other commercials from Vpnmaster.com by e-mail.
- You agree that we can
verify your mobile phone number by verification SMS.
- You will be responsible
for all the activities involving your account. You must respect the laws of
your country. You agree not to share your account with others. You can use
your account on as many devices as you like, but you can have only one
connection at a time for your account. Simultaneous connections for the same
account from different devices are not allowed.
- You are obligated to keep
all your account information updated.
- You agree that you will
not run any resource intensive programs that will interfere in the usage of
our services by our users. You agree that you will not hog the bandwidth of
our servers. We reserve the right limit bandwidth of your account if you
transfer more than 2GB in one day.
- You agree that our
services offered to you is provided as a "as is" basis, with no warranties
whatsoever. We are not liable for any direct, indirect, consequential,
inconveniences, or whatsoever damages, or loss of profit, that may arise
from the use of our services. No refunds will be given. All sales are final
and no refunds will be issued, unless a clear technical problem results in
an inadvertent duplicate payment. Please ensure your transaction is correct
before submitting your payment. By submitting any payment to us, you are
agreeing to our no refund policy.
- We cannot and do not
guarantee the speed of our services. We also cannot and do not guarantee
that you will have uninterrupted services. We have no control and cannot
guarantee on how the internet will perform in your area. We are not liable
for any direct, indirect, consequential, inconveniences, or whatsoever
damages, or loss of profit, that may arise from the use of our services. No
refunds will be given if you are dissatisfied with our services.
- We are not in any shape
or form liable for damages of any sort (realized or unrealized) resulting
from the use of, or through the use of, or arising from the use of, or the
inability to use the Vpnmaster.com services pertaining to any registered
user. In any event, Vpnmaster.com shall never be liable for any monetary
damages beyond what the user paid to Vpnmaster.com.
- Log files stored on our
servers are only used for monitoring server performance, identifying
software bugs, identifying any potential security breaches, and for the
purpose of identifying abusive users. The log files are not used for
monitoring or censoring your internet activities. We respect your privacy.
We are not interested in what you do on the internet.
- You agree:
- You will not to pay for the service from a stolen credit card.
- You will not use our services to hack or attack other computers,
servers, or networks on the internet. You will not to hack our servers
- You will not use our services to scan (eg. port scanning, running proxy
hunters) or break into other computers, servers, or networks on the
- You will not use our services to transmit viruses/trojans/worms, etc. to
other computers on the internet.
- You will not to use our services for receiving and the distribution of
pirated copyright materials, such as, but not limited to Pirated DVDs,
Pirated CDs, Pirated Softwares. This includes, but not limited to the
following: The trading, selling, bartering, sharing, transmitting or
receiving, of such materials.
- You will not use our services to send out unsolicited or fraudulent
materials. This includes, but not limited to the following: Sending
unsolicited emails (ie SPAM mail), mass-marketing mails (even they are
in a opt-in list), hate mail, unsolicited instant messages, unsolicited
SMS, or identity theft or scam related materials, etc.
- You will not use our services to engage in child pornography activities
of any sort. This includes, but not limited to trading, bartering,
selling, transmitting child pornography to others, or receiving the
materials from others, etc.
- You will not promote or encourage criminal or terrorist activities of
- You will not use our services to threaten or harass others.
- You will not use our services for any type of criminal activities.
- We reserve the right
terminate your account without notice or refund if we receive any complaints
about your activities from other users, servers, companies or internet
- If you violate any of our
terms, we reserve the right to terminate your service without any advance
warning or notification. No refunds or will be given.
- If you violate any of our
terms that involve criminal activities, you will forfeit all the privacy and
confidentiality privileges that our service provides. No refunds or will be
- We reserve the right to
become binding and it will be your responsibility to periodically check for
updates and abide by the terms.
- You can contact
Vpnmaster.com via contact form on Vpnmaster.com webpage or by support case
system in members area on Vpnmaster.com webpage.